University of Kabianga

Total quality management blueprint /

Dale, B. G.

Total quality management blueprint / Barrie Dale and Heather Bunney. - Malden, Mass. : Blackwell Publishers, 1999. - xvii, 275 p. : ill. ; 26 cm. - Business blueprints .

Includes bibliographical references and index.

0631216642 (alk. paper) 0631195777 (pbk. : alk. paper)

99025164


Total quality management.

HD62.15 / .D353 1999

658.4/013