University of Kabianga

QMS conversion :

Hoyle, David.

QMS conversion : a process approach / David Hoyle, John Thompson. - [2nd ed.] - New York : Butterworth-Heinemann, c2002. - xi, 176 p. : ill. ;

0750675985 (alk. paper)


Total quality management.

HD62.15 / .H695 2002