University of Kabianga

The trust crisis in healthcare :

EDITED BYDAVID A SHORE 2007

The trust crisis in healthcare : causes, consequences, and cures / edited by David A. Shore. - Oxford ; New York : Oxford University Press, 2007. - viii, 209 p. : ill. ; 25 cm.

Includes bibliographical references and index.

The (sorry) state of trust in the American healthcare enterprise / David A. Shore -- Why Americans don't trust the government and don't trust healthcare / Robert J. Blendon -- Skeptical patients: performance, social capital, and culture / Pippa Norris -- Building quality in the healthcare environment / Donald M. Berwick -- Medical errors and patient safety / Lucian L. Leape -- Assessing quality: today's data and a research agenda / Christine G. Williams -- Patients' trust in their doctors: are we losing ground? / Dana Gelb Safran -- Healthcare research: can patients trust physician scientists? / Greg Koski -- Medical education: teaching doctors to be trustworthy / Jordan J. Cohen -- Trustworthy information: medical journals and the Internet / George D. Lundberg -- Trustworthy information: the role of the media / Trudy Lieberman -- Confusion at the table: can we trust that our food is healthy? / Walter C. Willett -- Trust in vaccines / Marie C. McCormick -- Trust in the trenches: developing the patient-physician dyad in medical genetics / Susan P. Pauker -- Gaining competitive advantage in the healthcare marketplace by building trust / David A. Shore -- The changing relationship between health plans and their members / Charles M. Cutler -- Building trust in a healthcare system / Michael J. Dowling -- Building trust in the clinician's office and at the bedside / Richard Toran and Howard King -- Conclusion: trust in healthcare, trust in society / Marc J. Roberts.

20050337264(cloth : alk. paper) 9780195176360

2005037264

GBA676007 bnb

101263987 DNLM 013546751 Uk


Medical care--United States.
Trust--United States.
Delivery of Health Care--United States.
Trust--United States.
Patient Satisfaction--United States.
Physician-Patient Relations--United States.

RA445 / .T78 2007

362.10973

2006 L-816 W 84 AA1 / T873 2007