Normal view MARC view ISBD view

Managing complexity in the public services / (Record no. 2763)

MARC details
000 -LEADER
fixed length control field	04116cam a22003374i 4500
001 - CONTROL NUMBER
control field	18301983
003 - CONTROL NUMBER IDENTIFIER
control field	UoK
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20180911154935.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	140915s2015 enk b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number	2014031765
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN	0335212204
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN	9780335212200
040 ## - CATALOGING SOURCE
Original cataloging agency	DLC
Language of cataloging	eng
Transcribing agency	DLC
Description conventions	rda
Modifying agency	DLC
042 ## - AUTHENTICATION CODE
Authentication code	pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number	JF1351
Item number	.H396 2015
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	351
Edition number	23
084 ## - OTHER CLASSIFICATION NUMBER
Classification number	BUS079000
Number source	bisacsh
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Haynes, Philip.
245 10 - TITLE STATEMENT
Title	Managing complexity in the public services /
Statement of responsibility, etc.	Philip Haynes.
250 ## - EDITION STATEMENT
Edition statement	Second Edition.
300 ## - PHYSICAL DESCRIPTION
Extent	xvi, 168 pages ;
Dimensions	25 cm
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes bibliographical references (pages 150-158) and index.
520 ## - SUMMARY, ETC.
Summary, etc.	"The application of complexity theory to management and the social sciences has been a key development in theory and practice over the last decade. This approach questions the possibility of finding universal methods of practice, and proposes a pragmatic and humanistic management style that evolves out of a reflective method. The focus is on practitioners observing patterns of similarity and being adaptable in decision-making.Bringing complexity theory into management reveals the importance of organizational culture and effective communication because people, their values and their objectives are at the heart of this method. Information technology provides a framework for complex communication and knowledge use, but it cannot replace highly developed professional negotiations and cooperation.This book argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches such as New Public Management. Excessive marketization threatens a collaborative approach and overly rigid approaches to performance management and strategic management can be dysfunctional.Managing Complexity in the Public Services 2nd Edition advances a method of management practice that copes with the stark realities of the complex and unpredictable public policy world. It develops pragmatic management practices from action research that will be valuable to both academics and practitioners. The result is a new value-based practice for the post-crisis public service world"--
520 ## - SUMMARY, ETC.
Summary, etc.	"Complexity theory has grown in importance over the last decade and its development has enabled a universal method of practice which proposes a pragmatic and humanistic management practice. The application of complexity theory highlights the importance of the development of an organizations culture and communication, it enables them to be dynamic whilst maintaining coherence and stability. It places the workers, their values and mission at the heart of the organizations practices, recognising that information technology may provide a framework for complex communication and knowledge use but cannot replace highly developed professional negotiations and cooperation. This new edition of Managing Complexity in the Public Services argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches like the New Public Managerialism (NPM). As a result overly rigid approaches to performance management and strategic management can be highly dysfunctional in the public context. Managing Complexity in the Public Services takes further the articulation of a method of management practice that can cope with the stark realities of the complex and unpredictable public policy world. It develops a number of management practices developed in action research that will be of high use to both academics and practitioners and helps detail how complexity theory can be applied in practice The result is a new value based practice for the post crisis public service world"--
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Public administration.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Complexity (Philosophy)
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	BUSINESS & ECONOMICS / Government & Business.
Source of heading or term	bisacsh
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a	7
b	cbc
c	orignew
d	1
e	ecip
f	20
g	y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Library of Congress Classification
Koha item type

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Home library	Current library	Shelving location	Date acquired	Full call number	Barcode	Date last seen	Price effective from	Koha item type
		Library of Congress Classification			Main Campus Library	Main Campus Library	General Stacks	31/03/2016	JF1351 .H396 2015	20094097	31/03/2016	31/03/2016	General Collection