Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

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TextSeries: The McGraw-Hill/Irwin series operations and decision sciencesPublication details: New York : McGraw-Hill, c2011.Edition: 7th edDescription: xvii, 541 p. : ill. ; 29 cmISBN:

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Holdings
Item type	Current library	Call number	Status
General Collection	Main Campus Library General Stacks	HD 9980.5 .P54 2011 (Browse shelf(Opens below))	Available

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