TY  - BOOK
AU  - Mandal S K
TI  - Total quality management : Principles and practice
SN  - 9788125916635
AV  - HD 62.15 .M36 2004
PY  - 2004///
CY  - India
PB  - Vikas publishing house 
KW  - total quality management
N1  - includes index
ER  -