Lauffer, Armand.

Understanding your social agency / Armand Lauffer. - 3rd ed. - Thousand Oaks, Calif. : SAGE, c2011. - xii, 376 p. : ill. ; 24 cm. - Sage human services guides ; v. 3 .

Rev. ed. of: Understanding your social agency. 2nd ed. 1984.

Includes bibliographical references and index.

Where your agency came from and where it's going -- Concepts, theories, and classifications -- Role-playing and group membership -- Motivation and satisfaction at work -- Agencies, jobs, and careers -- Professionalism and volunteerism -- Organizational culture -- Leadership, management, and governance -- Fundraising and development -- Agency structure and change.

9781412926539 (pbk.) 141292653X (pbk.)

2010026686


Social service--Handbooks, manuals, etc.

HV35 / .L38 2011

361.0068