TY - BOOK AU - Boyne,George A. TI - Evaluating public management reforms: principles and practice T2 - Managing the public services SN - 0335202462 (pbk.) AV - JN329.O73 E93 2003 U1 - 352.3/67/0941 21 PY - 2003/// CY - Buckingham [U.K.], Phildelphia PB - Open University Press KW - Organizational change KW - Great Britain KW - Evaluation KW - Administrative agencies KW - Management KW - Civil service reform KW - Health care reform KW - Housing policy KW - Educational change N1 - Includes bibliographical references (p. [158]-174) and index; 1; Introduction --; 2; Criteria of evaluation --; 3; Methods of evaluation --; 4; Health care reforms --; 5; Housing reforms --; 6; Education reforms --; 7; Conclusion ER -