The supplier management handbook - Bossert, James L., 1951- (Milwaukee, Wis. : ASQ Quality Press, 2004)
Why procurement quality? / James L. Bossert and Janet R. Raddatz -- How do you appear to your suppliers? / Michael Zimmer -- Basic issues : specifications / James L. Bossert and Janet R. Raddatz -- Basic issues : record keeping / James L. Bossert -- Basic issues : site inspection / James L. Bossert -- Basic issues : measurement assurance / James L. Bossert and Janet R. Raddatz -- Basic issues : supplier rating / James L. Bossert, Arthur Blank, and Brian Margetson -- Basic issues : communications / James L. Bossert and Janet R. Raddatz -- Basic issues : from ship-to-stock to just-in-time / Richard J. Laford -- Basic issues: data evaluation / James L. Bossert and Janet R. Raddatz -- Supplier certification / James L. Bossert and John O. Brown -- How to conduct a supplier survey / Vendor-Vendee Technical Committee -- How to evaluate a supplier's product / Vendor-Vendee Technical Committee -- How to establish effective quality control for the small supplier / Bruce Kelsey -- Procurement quality in the food industry / Janet R. Raddatz -- Management of service suppliers / Ricardo Fierro -- Software acquisition and software supplier management / Bruce Kelsey.
Includes bibliographical references (p. 273-278) and index.
Keywords: Industrial procurement -- United States -- Quality control -- Handbooks, manuals, etc; Quality control -- United States -- Handbooks, manuals, etc