TY  - BOOK
AU  - Yeoman,Ian
AU  - Ingold,Anthony
TI  - Yield management: strategies for the service industries 
SN  - 0304338931
AV  - HD9980.5 .Y53 1997
U1  - 658 21
PY  - 1997///
CY  - London, Herndon, VA
PB  - Cassell
KW  - Service industries
KW  - Management
N1  - Includes bibliographies and index
ER  -