Dale, B. G. <br/><br/>
Total quality management blueprint / 
Barrie Dale and Heather Bunney. 
 - Malden, Mass. :  Blackwell Publishers,  1999. 
 - xvii, 275 p. :  ill. ;  26 cm. 
 - Business blueprints .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0631216642 (alk. paper) 0631195777 (pbk. : alk. paper) 
<br/><br/><label>LCCN: </label>99025164  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .D353 1999 
<br/><br/><label>Dewey Class. No.: </label>658.4/013