Kotler, Philip. Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens. - 5th ed. - Boston : Prentice Hall, c2010. - xxiii, 683 p. : ill. (chiefly col.) ; ISBN: 9780132453134 Subjects--Topical Terms: Hospitality industryTourism LC Class. No.: TX911.3.M3 / K68 2010