TY  - BOOK
AU  - Abbott,  Peter
AU  - Lewry Sue
TI  - Front office: procedures,social skills,yield and manegement
SN  - 9780750642309
AV  - TX911.3 .F25A22 1999
PY  - 1999///
CY  - London
PB  - Routledge
KW  - Hotel front desk personnel
KW  - Hotel manegement
ER  -