VAN DUINKERKEN, WYOMA LEADING LIBRARIES: HOW TO CREATE A SERVICE CULTURE WYOMA VANDUINKERKEN AND WENDI ARANT KASPAR - LONDON Facet Publishing 2015 - xvii, 167 p. incl. index ISBN: 9781783300655 Subjects--Topical Terms: Public service librariesLibrary personel managementLeadershipCustomer Relation LC Class. No.: Z711 / .V36 2015