Coombs, W. Timothy.

Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs. - 2nd ed. - Los Angeles : SAGE Publications, c2007. - xiii, 209 p. : ill. ;

9781412949910 (cloth) 9781412949927 (pbk.)


Crisis management.
Communication in management.

HD49 / .C664 2007