Essential interviewing :  a programmed approach to effective communication / 
David R. Evans ... [et al.]. 
 - 8th ed. 
 - Belmont, CA :  Brooks/Cole,  2011. 
 - xvi, 344 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references (p. 337-338) and index. 
<br/><br/><label>ISBN: </label>9780840034717 (pbk.) 0840034717 (pbk.) 9780840034724 0840034725 9780840034731 0840034733 
<br/><br/><label>LCCN: </label>2010924202 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interviewing--Programmed instruction.<br/>Interpersonal communication--Programmed instruction.
<br/><br/><label>LC Class. No.: </label>BF637.I5  / E87 2011