TY - BOOK AU - Flaherty,James TI - Coaching: evoking excellence in others SN - 9781856178167 (alk. paper) AV - HF5385 .F55 2010 PY - 2010/// CY - Burlington, MA PB - Butterworth-Heinemann KW - Mentoring in business KW - Employees KW - Training of KW - Coaching of KW - Counseling of KW - Executive coaching N1 - Includes bibliographical references (p. 205-212) and index; 1. The foundation of coaching -- 2. Basic principles -- 3. The flow of coaching -- 4. The coaching relationship -- 5. Openings -- 6. Assessment models -- 7. How things really get done -- 8. Enrollment -- 9. Coaching conversations -- 10. Stuck -- 11. Getting in condition for change -- 12. Track two : working with ourselves ER -