TY  - BOOK
AU  - Block,Peter
TI  - Flawless consulting: a guide to getting your expertise used 
SN  - 9780470620748 (hardback)
AV  - HD69.C6 B57 2011
U1  - 001 22
PY  - 2011///
CY  - San Francisco
PB  - Pfeiffer
KW  - Business consultants
N1  - Includes bibliographical refereces and index
N2  - "Flawless Consulting is considered the "consultant's bible" and a landmark bestseller that explains how to deal effectively with clients, peers, and others. This third edition addresses business and new challenges since the second edition was written and also explores what's on the minds of "next generation" consultants. The book includes more guidance on how to ask better questions, ideas for the virtual world, suggestions for dealing with difficult clients, the challenges of international consulting, additional case studies, commentary, expanded guidelines on implementation, and more on how to ask good questions."--
ER  -