Futrell,M.Charles <br/><br/>
Fundamentals of selling  Customers for life through service 

 - 9th 
 - Boston  McGraw-hill irwin  2006 
 - xxv,658p  incl. appendix ,index 
<br/><br/><label>ISBN: </label>0071115889 
<br/><br/><label>LC Class. No.: </label>HF5438  / .F252006