Includes bibliographical references (p. 405-420) and index.

1. From problem solving to solution building -- 2. Solution building: the basics -- 3. Skills for not knowing and leading from one step behind -- 4. Getting started: how to pay attention to what the client wants -- 5. How to amplify what clients want: the miracle question -- 6. Exploring for exceptions: building on client strengths and successes -- 7. Formulating feedback for clients -- 8. Later sessions: finding, amplifying, and measuring client progress -- 9. Interviewing in involuntary situations: children, dyads, and the mandated -- 10. Interviewing in crisis situations -- 11. Evidence base -- 12. Professional values and human diversity -- 13. Agency, group, and organizational practice -- 14. Applications -- 15. Theoretical implications.