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	1.	Image from Amazon.com	Improving the quality of library services for students with disabilities Edited by Peter Hernon and Philip Calvert by Edited by Hernon, Peter and Calvert, Philip Material type: Text Publication details: USA Libraries 2006 Availability: Items available for loan: Main Campus Library (1)Call number: Z 711.92 .P5147 2006. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	Assessing service quality satisfying the expectations of library customers Peter Hernon, Ellen Altman, Robert E. Dugan by Hernon, Peter Altman, Ellen Dugan, E. Robert Edition: Third edition. UK edition Material type: Text Publication details: London Facet Publishing 2015 Availability: Items available for loan: Main Campus Library (4)Call number: Z711 .H45 2015, ... Town Campus Library (1)Call number: Z711 .H45 2015. Place hold Save to lists Add to cart (remove)

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