University of Kabianga

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Effective customer care / Pat Wellington. by Series: Creating success
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Philadelphia : Kogan Page, c2010
Availability: Items available for loan: Main Campus Library (1)Call number: HF 5415.5 .W44 2010.

2.
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ProfitBrand : how to increase the profitability, accountability & sustainability of brands / Nick Wreden. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Sterling, VA : Kogan Page, c2005
Other title:
  • Profit brand
Availability: Items available for loan: Main Campus Library (1)Call number: HD .B7W73 2005.

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Customer centered selling : sales techniques for a new world economy / Robert L. Jolles. by
Edition: 2nd ed.
Material type: Text Text
Publication details: New York : Free Press, c2009
Availability: Items available for loan: Main Campus Library (4)Call number: HF5438.25 .J657 2009, ... Sotik Campus Library (1)Call number: HF5438.25 .J657 2009. Town Campus Library (2)Call number: HF5438.25 .J657 2009, ...

4.
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Customer service : career success through customer Loyalty / Paul R. Timm. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, N.J. : Pearson Education Ltd., 2008
Online resources:
Availability: Items available for loan: Main Campus Library (1)Call number: HF5415.5 .T513 2007.