| 000 | 02524cam a2200313 a 4500 | ||
|---|---|---|---|
| 001 | 15338581 | ||
| 003 | UoK | ||
| 005 | 20180911154915.0 | ||
| 008 | 080620s2008 enka b 001 0 eng | ||
| 010 | _a 2008026926 | ||
| 020 | _a9780521708272 (pbk) | ||
| 020 | _a0521708273 (pbk) | ||
| 035 | _a(OCoLC)231580975 | ||
| 040 |
_aDLC _cDLC _dBTCTA _dBAKER _dYDXCP _dBWKUK _dBWK _dCDX _dBWX _dDLC |
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| 050 | 0 | 0 |
_aJF1351 _b.M352 2008 |
| 082 | 0 | 0 |
_a351 _222 |
| 245 | 0 | 0 |
_aManaging to improve public services / _cedited by Jean Hartley ... [et al.]. |
| 260 |
_aCambridge, UK ; _aNew York : _bCambridge University Press, _c2008. |
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| 300 |
_axvi, 298 p. : _bill. ; _c26 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _aThe agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson... [et al.] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker... [et al.] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson... [et al.]. | |
| 650 | 0 |
_aPublic administration _xManagement. |
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| 650 | 0 |
_aPublic administration _xManagement _xEvaluation. |
|
| 700 | 1 |
_aHartley, Jean, _d1953- |
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| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0822/2008026926.html |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
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| 942 |
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