000			00566cam a2200193 a 4500
020			_a9780273756064
050	0	0	_aHF5415.13 _b.L5883 2011
100	1		_aLovelock, Christopher H.
245	1	0	_aServices marketing : _bpeople, technology, strategy / _cChristopher Lovelock, Jochen Wirtz.
250			_a7th ed.
260			_aBoston : _bPearson education Limited, _cc2011.
300			_a 648 p. : _bill., map ;
650		0	_aMarketing
650		0	_aProfessions
650		0	_aService industries
650		0	_aCustomer services
700	1		_aWirtz, Jochen.
942			_cLL
999			_c4896 _d4896