000			00458cam a22001574a 4500
020			_a0750675985 (alk. paper)
050	0	0	_aHD62.15 _b.H695 2002
100	1		_aHoyle, David.
245	1	0	_aQMS conversion : _ba process approach / _cDavid Hoyle, John Thompson.
250			_a[2nd ed.]
260			_aNew York : _bButterworth-Heinemann, _cc2002.
300			_axi, 176 p. : _bill. ;
650		0	_aTotal quality management.
700	1		_aThompson, John,
942			_cLL
999			_c6001 _d6001