000 | 00536nam a22001817a 4500 | ||
---|---|---|---|
999 |
_c7052 _d7052 |
||
005 | 20190214115755.0 | ||
008 | 190214b ||||| |||| 00| 0 eng d | ||
020 | _a9780136087427 | ||
040 | _cUoK | ||
050 |
_aHF 5415 _b.S86 2009 |
||
100 | _aSummers Donna C.S. | ||
245 |
_aQuality management:creating and sustaining organizational effectiveness _cDonna C.S.Summers |
||
260 |
_aLondon _bPrentice Hall _c2009 |
||
300 | _axiii,574p. | ||
500 | _aIncludes index,bibliography | ||
650 | _aManagement-quality | ||
942 |
_2lcc _cBK |