Customer Satisfaction Research Management (Record no. 3334)
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000 -LEADER | |
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fixed length control field | 00592nam a22001337a 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788122427974 |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF |
Item number | .A44 2010 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Allen, Derek R. |
245 ## - TITLE STATEMENT | |
Title | Customer Satisfaction Research Management |
Remainder of title | Comprehensive Guide to Integrating Customer Loyaity and Satisfaction Metric in the Management of Organizations |
Statement of responsibility, etc. | by Derek R .Allen |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New Delhi |
Name of publisher, distributor, etc. | New Age International (p) Ltd., Publishers |
Date of publication, distribution, etc. | 2010 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 248p: ill. |
Other physical details | include bibliographical index |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Integrating Customer Loyaity and Satisfaction Metric in the Management of Organizations |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Main Campus Library | Main Campus Library | General Stacks | 12/04/2016 | HF .A44 2010 | 20091672 | 12/04/2016 | 12/04/2016 | General Collection |