University of Kabianga

Customer Satisfaction Research Management (Record no. 3334)

MARC details
000 -LEADER
fixed length control field 00592nam a22001337a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788122427974
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF
Item number .A44 2010
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Allen, Derek R.
245 ## - TITLE STATEMENT
Title Customer Satisfaction Research Management
Remainder of title Comprehensive Guide to Integrating Customer Loyaity and Satisfaction Metric in the Management of Organizations
Statement of responsibility, etc. by Derek R .Allen
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. New Age International (p) Ltd., Publishers
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent 248p: ill.
Other physical details include bibliographical index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Integrating Customer Loyaity and Satisfaction Metric in the Management of Organizations
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Main Campus Library Main Campus Library General Stacks 12/04/2016   HF .A44 2010 20091672 12/04/2016 12/04/2016 General Collection