University of Kabianga
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The service management course : cases and readings / W. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett.

By: Contributor(s): Material type: TextTextPublication details: New York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, c1991.Description: x, 977 p. : ill. ; 26 cmISBN:
  • 0029140919
Subject(s): DDC classification:
  • 658 20
LOC classification:
  • HD9980.5 .S27 1991
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Holdings
Item type Current library Call number Status Barcode
General Collection Main Campus Library General Stacks HD 9980 .S27 1991 (Browse shelf(Opens below)) Available 20097978

Includes bibliographical references.

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