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	1.	Image from Amazon.com	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Series: The McGraw-Hill/Irwin series operations and decision sciences Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2011 Availability: Items available for loan: Main Campus Library (1)Call number: HD 9980.5 .P54 2011. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Series: The McGraw-Hill/Irwin series operations and decision sciences Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2011 Availability: Items available for loan: Main Campus Library (1)Call number: HD 9980.5 .P54 2011. Place hold Save to lists Add to cart (remove)

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