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1.	Image from Amazon.com	Services marketing / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Series: McGraw-Hill series in marketing Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw Hill, c1996 Availability: Items available for loan: Main Campus Library (1)Call number: HD 9980.5 .Z45 1996. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	The service management course : cases and readings / W. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett. by Sasser, W. Earl Hart, Christopher W. L Heskett, James L Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1991 Availability: Items available for loan: Main Campus Library (1)Call number: HD 9980 .S27 1991. Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Series: The McGraw-Hill/Irwin series operations and decision sciences Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2011 Availability: Items available for loan: Main Campus Library (1)Call number: HD 9980.5 .P54 2011. Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Series: The McGraw-Hill/Irwin series operations and decision sciences Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2011 Availability: Items available for loan: Main Campus Library (1)Call number: HD 9980.5 .P54 2011. Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com	Yield management : strategies for the service industries / edited by Ian Yeoman and Anthony Ingold. by Yeoman, Ian Ingold, Anthony Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Herndon, VA : Cassell, 1997 Availability: Items available for loan: Main Campus Library (1)Call number: HD9980.5 .Y53 1997. Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com	The marketing of services / Donald W. Cowell. by Cowell, Donald W Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Heinemann, 1984 Availability: Items available for loan: Main Campus Library (1)Call number: HF5415.122 .C69 1984. Place hold Save to lists Add to cart (remove)
7.	Image from Amazon.com	World class service / [edited by] Germaine W. Shames, W. Gerald Glover. by Shames, Germaine W Glover, W. Gerald Material type: Text; Format: print ; Literary form: Not fiction Publication details: Yarmouth, Me. : Intercultural Press, c1989 Availability: Items available for loan: Main Campus Library (1)Call number: G155.A1 W66 1989. Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 7th ed. Material type: Text Publication details: Boston : Pearson education Limited, c2011 Availability: Items available for loan: Main Campus Library (3)Call number: HF5415.13 .L5883 2011, ... Place hold Save to lists Add to cart (remove)